How To Cancel:

Contact us with the event name/date/time, your name and your email address and a contact phone number.

If you do this 5 or more days in advance of the event date we will refund your payment (less a minimal $5 processing fee.) If you cancel within 4 days of the event you will be charged in full but you will receive an Event Rain Check Credit* you can use toward a future event. You can even transfer this credit to a single friend if you don't want to use it for some reason!
If you cancel within 24 hours of the event, you are charged in full as it's extremely difficult for us to replace you, however, if you have a friend to take your place that'll work, just let us know who it is in advanced. We can even turn it into a gift certificate that can be mailed to someone else (at no additional charge).
No matter how you slice it, you don't lose anything by registering in advance.

Since we focus on professionals, we know you're busy and sometimes things come up. If you can't make it to an event that you have paid for please contact us via email or call customer support so we can adjust the roster and make room for someone else.


PLEASE BE RESPONSIBLE:

People who are NO-SHOWS and do not contact us will NOT be accepted into future events! It's worse than standing someone up, because it's like standing up a dozen people at once! If something comes up on the way to the event that precludes you from attending (or attending too late) you should still contact us afterwards to ensure a credit is extended, that we do not remove you from our database and that we do not add your email address to the "No Shows, No Contact Banned Attendee List". At Tumango we take our events seriously and we know your time and the time of everyone who attends is valuable and we respect that. Participants appreciate the fact that by banning people who fail to follow common courtesy and etiquette helps increase the quality of people who attend.

Thanks for your understanding and we are confident you'll have fun! 

Cancellation Policy
• 5 or more days before event day:
FULL REFUND (less a minimal $5 processing fee)
• Within 4 days before event day:
EVENT RAIN CHECK CREDIT*
• Less than 24 hours:
Sorry, no refunds or credits, but
we encourage you to invite a
friend to take your place!

   * Event rain check credits must be used within (2) two months of date issued.